Welcome To Aloha Solutions

Thank you for stopping by

Throughout the 20 years in the service and hospitality industry on Maui, I had the privilege of learning what “The Spirit of Aloha” truly means.  That is one of the reasons why I chose to call my company Aloha Solutions and why we still operate under that name even though we are now based in the Mainland United States.                     

Anyone who has been fortunate enough to visit the magical islands of Hawaii have most certainly had a taste of something special that may seem quite undefinable and unique as though it only exists in that beautiful environment. Perhaps that is because the Hawaiian people have brought to our world the concept of “The Aloha Spirit.”  

The word Aloha, in the Hawaiian language, means many things. Depending on its usage and the word preceding or following it, Aloha can mean hello, goodbye, love, mercy, affection or compassion.  It is most commonly used as a greeting. The word itself is derived from two Hawaiian words - alo which means “presence,” “front,” “face,” or “share,” and the word ha which means “breath of life,” or “the essence of life.”  So taken in its most literal sense, the word Aloha can mean “presence of the breath of life,” or “sharing the essence of life.”

The Aloha Spirit, while a little more difficult to define because of the subjective nature of the phrase, can most often be described as a type of hospitality that involves a deep sense of caring and love for another, respect for the visitor or guest, regardless of their heritage or culture and a true desire to help, even if it is a complete stranger.

I honed various skills in this environment of the Aloha Spirit and have tried to convey this special way of providing hospitality in Aloha Solutions. We will always strive to bring this treasured quality to our clients, our shoppers, our community and our lives.

THE SPIRIT OF ALOHA AND SOUTHERN HOSPITALITY

For anyone who has visited the states below the Mason-Dixon line, you will have more than likely experienced some real Southern Hospitality.  You may have noticed that people like to wave and smile or greet you with a pleasant “Hey!”  There’s really no such thing as a stranger in the South. 

True Southern Hospitality in the service industry is noticeable in the way you are treated as a customer.  From the grocery store to your local restaurant most everyone you will encounter will take the time to chat or ask how you’re doing in a sincere and thoughtful manner.

This has been my experience since moving from Maui to Charlotte. The people are friendly, kind and sincere. Southern Hospitality is alive and well!

Here at Aloha Solutions, we believe that there is a natural correlation between the Aloha Spirit and Southern Hospitality.  What better way to approach serving our clients than to blend these two concepts together? We sincerely believe that components of the Aloha Spirit and Southern Hospitality are crucial to the success of any business that provides goods or services to customers. Let’s face it, in today’s economy there are so many choices that consumers can be overwhelmed by simply grabbing a cup of coffee. What ultimately makes the difference in how that customer makes their choice?  The answer is genuine hospitality and customer service. At Aloha Solutions, we honor this approach to serving our clients and their guests.

When you look at your business from an objective standpoint, from a customer’s perspective, you will surely want to see these qualities being expressed to your guests.  True service and hospitality will make all the difference! A customized mystery shopping program from Aloha Solutions can help you to make certain that your employees are treating your guests the way you expect them to be treated.