|
At Aloha Solutions we want to be your mystery shopping provider. We are not the biggest mystery shopping providers around, but we strive to be the best. We believe that the Aloha spirit is something that is unique to the island culture and lifestyle and we choose to make Aloha part of everything we do. We believe in Aloha as a way of life and a way of doing business.
Here are some other reasons why Aloha Solutions is right for your business:
Our roots are in the local economies of Maui, Hawaii, and Charlotte, NC.
When you do business with some larger firms, you are often dealing with a scheduler or sales person who you will never have personalized contact with. We believe that our service requires a more intimate approach to interacting with our clients. You may not want to meet with us personally, but if you do, we are here to consult with you, one on one. When you choose Aloha Solutions, you are choosing a business that began in the state of Hawaii which helps the local Hawaiian economy to thrive and flourish. Just like the Aloha spirit, our service, extends across the sea to every state in the U.S. We continue to expand and grow as a small business in the Charlotte area. We support our communities and are proud of our commitment to local businesses while at the same time growing to meet the needs of national clients. Our beginnings are humble and we will continue to take a local approach to helping our clients throughout the United States. At Aloha Solutions, we have the mystery shopping program that will bring Aloha to your business, wherever you may be.
We cater to all.
At Aloha Solutions, small businesses are just as important to us as large companies. We believe that small business is the at the heart and soul of the service and hospitality industry. We want to do business with you no matter how small or large your company may be. Some mystery shopping providers do not work with smaller accounts and when they do, they may charge a bigger fee. Our mystery shopping programs can fit the budget of any size company.
Our reports are custom designed.
We do not take a one size fits all approach to our evaluations and reports. We understand that your business is unique and requires an approach that will work specifically for you. Our evaluations and reports can be as detailed or as simple as your business requires. Our narratives can be brief and to the point or descriptive down to the last detail. Its all up to you.
Experience.
We have over 28 years of experience in every facet of the customer service and hospitality industry. Our owner has managed restaurants with $12 million annual sales as well as multiunit retail chains. We know what to look for when evaluating your business and we know what it takes to drive sales. Our clients include retail stores, convenience stores, hotels, restaurants, bars, visitor activities, concierge desks and more!
We guarantee our service.
If you are dissatisfied with the quality or thoroughness of a report, we will make it right by performing your next shop free of charge.
Quick turnaround time.
With Aloha Solutions, you will never have to wait for your reports. If you require a quick turnaround time, your report will be in your hands within 24 hours of receipt from our shoppers.
|
